There are a record number of 9,977 machine learning startups and companies in Crunchbase today, an 8.2% increase over the 9,216 startups listed in 2020 and a 14.6% increase over the 8,705 listed in 2019. Artificial Intelligence (A.I.) and machine learning (ML)-related companies received a record $27.6 billion in funding in 2020, according to Crunchbase. […]
How leveraging cloud assessments enhances Microsoft 365 for ITSPs
Microsoft 365 is growing, and so are the opportunities to add value to companies that leverage the cloud service. Last year, Microsoft reported that Office 365 has 258 million monthly active users and that Microsoft Teams grew to 75 million daily active users. For shrewd IT service providers (ITSPs), this growth presents three major opportunities […]
Key Considerations for Keeping Mission-Critical Cloud Applications Secure and Compliant
According to reports, nearly 70% of enterprises were moving mission-critical business functions and processes to the cloud before the pandemic. In today’s new normal, that number has skyrocketed. Organizations increasingly rely on mission-critical cloud applications, such as SAP SuccessFactors and Salesforce, to help modernize business practices, streamline processes, and provide increased flexibility to adapt to […]
533 Million Facebook Users Had Their Data Stolen and Leaked Online
On Saturday, April 3rd, a user from a hacking forum published the personal data from more than 500 million Facebook users. The hacked and published data were available at the forum for free and includes the telephone number, locations, bios, birthdates, and even email addresses. According to what was analyzed, the data stolen is from […]
Digitizing Contact Center to Reduce Call Volume by 30% and Improve NPS
With a Net Promoter Score (NPS) average of 24, telecom holds the lowest industry average according to the NPS Benchmarks Report. Operational inefficiencies in contact centers play a major role in the low NPS for Digital Service Providers (DSPs). Most DSPs have been struggling with high call volumes and costs for a long time, and the […]
The Top 20 Cybersecurity Startups To Watch In 2021
Cybersecurity, privacy and security startups have raised $1.9 billion in three months this year, on pace to reach $7.6 billion or more in 2021, over four times more than was raised throughout 2010 ($1.7 billion), according to a Crunchbase Pro query today. 22,156 startups who either compete in or rely on cybersecurity, security and privacy […]
Shells.com – Your Personal Cloud Computer
Shells, a robust virtual desktop infrastructure, ensures better performance by enabling its users to incorporate a layer of virtualization between the control server and any device that they choose. This way, it becomes possible to transform devices into a desktop environment powered by cloud computing. It’s a convenient way for users to access their workspace […]
Efficient Dispatch Operations with Spare Location Intelligence for DSPs
Digitally transform operations of field technicians, design & planning team to reduce overall MTTR by 45% Most of the Digital Service Providers (DSPs) are struggling with the rising cost of repeat-dispatch and a higher Mean Time to Repair (MTTR). As it takes a longer duration to repair faulty hardware, this impacts customer experience leading to […]
AI and ML: Key Drivers to Building a Resilient Business
The future is here. It’s 2021 and it’s already time for businesses to ready themselves for the new decade. The previous year has shown us that you have to be prepared for both expected and unexpected disruption, emerging risks, and economic uncertainties. Your business models and operations, employees and technology have to be agile and […]
Post-COVID: What decisions are leaders taking about digital transformation in 2021?
If organizations were once only talking about digital transformation (DX), in 2020, it was all about translating that talk into some real action. When the pandemic hit and businesses were disrupted, leaders instantly realized how crucial digital transformation was for their organizations to stay afloat. The first movers in the digital space were evidently faring […]
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