Is artificial intelligence overused? Perhaps it was initially when cloud computing providers began to offer AI as a service. The cloud made it cheap and readily available to solutions developers. As a result, AI found its way into applications that did not require AI capabilities and the solution ended up less valuable. It’s like putting high-end, high-cost racing brakes on a subcompact car. The car will stop just fine with stock brakes; high-end models just waste money and resources.
These days we better understand the pragmatic use of AI—when it will prove worthwhile and when it will not. Business solutions that typically find the most value with cloud-based AI include: